About Us
1. Company Information
This website is operated and managed by SHIPROCKET LIMITED. We are an online retail store specializing in home goods and decorative products designed for everyday living spaces.
SHIPROCKET LIMITED
Company Address:
10233 S Parker Rd, Suite 315, Parker, CO 80134, United States
Contact Information:
Email: team@concourspourtoi.com
Phone: +1 (608) 848-3385
2. Who We Are
We provide a selection of practical and decorative home products for customers who want to improve, organize, and personalize their living spaces. Our goal is to offer useful, stylish, and accessible items that can be used in daily home life.
3. What We Sell
Our online store offers a variety of small home goods and decorative products, including but not limited to:
- Vases and decorative figurines
- Interior decoration items
- Candle holders and decorative accessories
- Small furniture items, including stools
- Storage boxes and other household accessories
These products are intended for home decoration, organization, and everyday use in residential spaces.
4. How We Sell
Customers can browse our products directly on our website, view product details, and place orders online. Once an order is submitted and payment is confirmed, we begin processing the order and preparing it for shipment.
We sell our products through our online store. Product availability, pricing, descriptions, and delivery information are displayed on the relevant product pages. Customers are encouraged to review all product details before placing an order.
5. Service Area
At present, our sales and delivery services are mainly provided to customers located within Poland. Customers in supported areas can place orders online and receive delivery according to the shipping options available at checkout.
6. Orders and Payments
Customers can place orders directly through our website and complete payment using secure payment methods, such as popular electronic payment options or payment cards.
After an order is confirmed, we will process the order, prepare the products, and arrange shipment. Customers will receive relevant order and delivery information according to our order processing procedures.
7. Customer Service
If customers have any questions about our products, orders, payment, delivery, or shipment status, they can contact us by email or phone.
Customer Service Hours: Monday – Friday, 08:00 – 18:00 (CET / CEST)
We usually respond to email inquiries within 24 hours on business days.
8. Our Commitment
We aim to provide a clear and convenient online shopping experience. We are committed to offering helpful product information, secure order processing, and responsive customer support to assist customers before and after purchase.