Effective Date: March 1, 2026

1. General Provisions

These Terms of Service set out the rules for accessing this website and using its functions. Before using the website or placing an order, users should carefully read these Terms of Service.
By using this website, the user accepts these Terms of Service and the related policies available on the website.

2. Website Operator Information

The website is operated by:

TIANJIN NONGLUO TRADING CO., LTD.
Company Address:
Shop No. 133, Shengli Road, Guangfudao Subdistrict, Hebei District, Tianjin Postcode: 300010 Email: info@kickmb.com Phone: +86 13546468799

The company is responsible for operating the website, processing orders, and providing customer service.

3. Scope of Services

The website allows users to view products, place orders, and purchase products online.
According to our current delivery policy, orders are mainly delivered within Europe.

4. User Responsibilities

The user agrees to provide true, accurate, and up-to-date information when using the website.
The user must not use the website in a way that violates applicable laws, regulations, or the rights of third parties.

5. Order Placement Process

After an order is placed and payment is completed, the order will be submitted for processing.
Once the order is confirmed, product preparation and the shipping process will begin.

Detailed information about delivery is available in our Shipping Policy.

6. Product Information

We make reasonable efforts to ensure that product information, including descriptions, images, prices, and availability, is accurate and up to date.
However, in exceptional cases, unintentional errors, inaccuracies, or delays in updating information may occur.

7. Prices and Fees

Product prices displayed on the website are shown before the order is placed.
The final order price includes the product price and any applicable shipping costs shown during checkout.

Where applicable, product prices and payments may be displayed and processed in EUR.

8. Payment Methods

Payments made on the website are processed by external payment service providers, such as:

• Stripe

• PayPal

Payment processing is carried out in accordance with the security rules and terms of these payment platforms.

More information about the protection of payment data is available in our Privacy Policy.

9. Delivery and Shipping

Orders are shipped from China and delivered to customer addresses mainly within Europe.
Information about delivery time, shipping costs, customs duties, import fees, and shipping rules is described in our Shipping Policy.

10. Returns and Refunds

Customers may request a return or refund in accordance with the rules set out in our Return and Refund Policy.

This policy contains detailed information about the return procedure, return conditions, refund scope, and refund processing time.

11. Account Security

The user is responsible for keeping their account login details secure.
If the user suspects unauthorized access to their account, they should contact the website operator immediately.

12. Intellectual Property

Content published on the website, including text, graphics, images, product photos, logos, and visual elements, is protected by intellectual property laws.
Such content may not be copied, reproduced, distributed, or used for commercial purposes without prior authorization.

13. Restrictions on Website Use

The user must not take any action that may:

• violate applicable laws or regulations

• interfere with the operation or security of the website

• gain unauthorized access to the website systems

• use automated tools to collect or scrape website data

• submit false, misleading, or fraudulent information

14. Personal Data Protection

Users’ personal data is processed in accordance with applicable data protection laws, including GDPR where applicable.
Detailed information about the processing of personal data is available in our Privacy Policy.

15. Third-Party Services

The website may use services provided by third parties, such as payment processors, logistics providers, analytics tools, or technical service providers.
These services are provided independently by the relevant third parties according to their own rules, policies, and terms.

16. Dispute Resolution

If a dispute arises between the user and the website operator, both parties should first attempt to resolve the matter amicably.

Consumers in Europe may also use the European Online Dispute Resolution platform:

https://ec.europa.eu/consumers/odr

This platform allows consumers and traders to resolve disputes out of court.

17. Governing Law and Jurisdiction

To the extent permitted by applicable law, these Terms of Service and any disputes arising from the use of this website may be governed by the laws applicable to the website operator.

Nothing in these Terms of Service limits any mandatory consumer protection rights that users may have under the laws of their country or region of residence within Europe.

18. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in legal requirements, website operations, payment methods, delivery services, or business practices.

The updated version of the Terms of Service will be published on this page with the effective date shown above.

---

Website Operator Information

The website is operated by TIANJIN NONGLUO TRADING CO., LTD..
Company Address:
Shop No. 133, Shengli Road, Guangfudao Subdistrict, Hebei District, Tianjin Postcode: 300010 Contact:
Phone: +86 13546468799 Email: info@kickmb.com

Customer Service: Monday – Friday, 08:00 – 18:00 (CET / CEST)
We usually respond to email inquiries within 24 hours on business days.