Contact us
If you have any questions about your order, payment, delivery, return, exchange, order cancellation, or shipment tracking, you can contact us using the contact details below or through the contact form.
Website Operator Information
TIANJIN NONGLUO TRADING CO., LTD.
10233 S Parker Rd, Suite 315
Parker, CO 80134
United States
Phone: +1 (608) 848-3385
Email: team@concourspourtoi.com
Customer Service
Business Hours:
Monday – Friday
08:00 – 18:00 (CET / CEST)
Response Time:
We usually respond to email inquiries within 24 hours on business days.
Customer service applies to orders delivered within Poland.
Contact Form
To help us process your request faster, please include your order number and the email address used when placing the order if your message is related to a specific order.
How We Can Help
- questions about order status and shipment tracking,
- questions about payment and order confirmation,
- requests related to returns, refunds, and product exchanges,
- requests to cancel an order before shipment,
- questions about delivery within Poland.
Detailed rules regarding delivery, returns, refunds, exchanges, order cancellations, payments, privacy, and terms of service are set out in the relevant policy documents available on our website.